Need more time to pay your bill? We can help. We offer payment arrangement options to pay your bill and manage your budget.
My Account is an easy, secure way to set up and manage your payment arrangements online
Choose from a payment extension or payment plan, as eligible.
Set up, view or cancel your payment arrangement online — all without needing to call.
Log into the mobile app:
On the Home screen, tap More in the navigation at the bottom of the screen
On the next screen, tap Billing Programs.
Tap Payment Arrangements.
Select from a Payment Extension or Payment Plan, if qualified
We offer the following options to help you pay your bill.
Payment Extension: Extend your bill’s due date to give yourself more time to pay.
Payment Plan: Split your bill payments over time with a down payment and monthly installments.
Monthly installments are included in the amount due for subsequent bills.
There are no fees or interest associated with either payment arrangement option. When you set up a payment arrangement, you commit to making a payment by a specific date.
Most residential and business accounts are eligible for payment arrangements.
An account may not be eligible for one of the following reasons:
Exceeded maximum allowed number of payment extensions
Previously broken arrangements.
Net Energy Metering True-Up Bill
Enrollment on a different payment arrangement or plan
Closed account
Yes, your CCA or ESP charges are included any time you set up a payment arrangement.
Payment arrangements can be canceled or changed at any time.
Please keep in mind the following:
If you pay in full, your account will have a credit balance. We will apply the credit balance to pay off your arrangement on your subsequent bills.